Energy Bills Relief Scheme
16th November 2022
The Government are providing temporary support to Non-Domestic energy users to help with the rising cost of energy. Business Power and Gas Limited (BPG) have been engaged with the Government as part of this new initiative, which is called the Energy Bills Relief Scheme (EBRS).
The EBRS scheme will apply to the following:
- Fixed contracts agreed on or after 1 December 2021
- Deemed contract customers
- Flexible contracts where the weighted average purchase price exceeds the EBRS Supported Wholesale Price.
- Customers with related financial instruments in place to manage risks outside of physical hedges (e.g. CPPAs, financial derivatives). The actual process of accessing this support will be confirmed by the Government in due course.
The scheme will apply to energy usage from 1 October 2022 to 31 March 2023, running for an initial six-month period for all non-domestic energy users. The savings will be first seen in October bills, which will be sent by BPG to applicable customers in November. Standard payment terms still apply.
Please note that customers eligible under the EBRS scheme do not need to take any action or notify BPG to access the support. The discount will automatically be applied to bills by BPG where applicable.
If you are a BPG customer on a deemed contract, we reiterate that you are free to move to a supplier of your choice as soon as possible as BPG is a solely non-domestic supplier operating in the I&C sector and we do not contract with either domestic consumers or Micro-Businesses.
The following link has been published by the Government with all the information currently available about the Scheme. For further details please refer to the following website: Energy Bill Relief Scheme: help for businesses and other non-domestic customers – GOV.UK (www.gov.uk)
The scheme rules, guidance and documents are also available on the following website: Energy Bill Relief Scheme (EBRS): scheme documents – GOV.UK (www.gov.uk)
If you have any questions regarding your eligibility under the scheme, please contact our Account Services team on 0843 504 7799 or email us on email@example.com. We are open Monday to Friday 9am to 5:30pm excluding Bank Holidays.
It is possible that businesses may receive fraudulent texts, emails and calls from external entities purporting to be energy suppliers or regulatory bodies regarding the Energy Bills Relief Scheme. This may include requests for bank details stating that these are required in order to pay the discount direct into business bank accounts. Please do not engage with any such request.
We confirm that BPG would not contact our customers unsolicited and reaffirm that the discount will be automatically applied to the monthly billing. No action is required by any eligible customer to access the discount.
If you receive a call or correspondence and do not think it’s us, please take the following steps:
- Confirm that you believe the call is false and that you will return the call
- Call BPG on our published telephone number, 0843 504 7799, or email us on firstname.lastname@example.org