Gas Emergency number

Call the National Gas Emergency Service number if you smell gas or suspect a gas leak as quickly as possible. The number operates 24/7 and is free to call.

 National Gas Emergency Service

0800 111 999

Electricity Emergency numbers

Your electricity network operator looks after the safety and security of your electricity supply. Please contact the national helpline or one of the operators below in the event of an electrical emergency or power outage. Operates 24/7 and free to call from a landline or mobile.

National Power Cut Helpline

0800 31 63 105 or 105

MPAN First 2 DigitsNetwork OperatorPhone Number
10UK Power Networks (Eastern England)0800 783 8838
11Western Power Distribution plc (East Midlands)0800 6783 105
12UK Power Networks (London)0800 783 8838
13SP Energy Networks (Merseyside, Cheshire, North Wales)0800 001 5400
14Western Power Distribution plc (West Midlands)0800 6783 105
15Northern Powergrid Limited (North East)0800 668 877
16Electricity North West Limited (North West)0800 195 4141
17Scottish & Southern Energy (North Scotland)0845 300 999
18SP Energy Networks (Central and Southern Scotland)0800 092 9290
19UK Power Networks (South East)0800 783 8666
20Scottish & Southern Energy (Southern England)0800 072 7282
21Western Power Distribution plc (South Wales)0800 6783 105
22Western Power Distribution plc (South West England)
0800 6783 105
23Northern Powergrid Limited (Yorkshire)0800 375 675