A list of the most frequently asked questions from our Customers.
Regulatations & Policies
Energy industry regulations, schemes and information.
Who to get in touch with if you'd like to make a complaint.
Who to contact in the event of an emergency.
Meters & Readings
How to submit a meter reading and information on Smart meter.
Payments & Prices
Help with your invoices and information on our prices/rates
Our online list of downloadable documents.
Are you ready for the change? Find out all you need to know.
Moving or Switching
If you’re moving premises or thinking of switching to us from another supplier.